Privacy Policy

1. Who We Are

Owedly is operated by NexoraOS Ltd. This privacy policy explains how we collect, use, and protect your personal data when you use our website.

2. Data We Collect

Owedly is designed to be privacy-first. We do not require you to create an account or provide personal information to use our guides and tools.

Analytics: We use privacy-respecting analytics (Plausible) that do not use cookies and do not track you across websites. We collect aggregate, anonymous usage data only.

Eligibility checker: Any information you enter into our claim checker tool is processed entirely in your browser. We do not send, store, or have access to this data.

3. Cookies

Owedly does not use tracking cookies. We may use essential cookies required for the website to function correctly (e.g. remembering your preferences).

4. Third-Party Links

Our site contains links to external websites (e.g. airline claim forms, train operator sites, government websites). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

5. Letter Templates

Our letter templates are generated and displayed in your browser. When you copy a template, this happens locally on your device. We do not have access to the personal details you add to these templates.

6. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have rights including access, rectification, erasure, and portability of your personal data. Since we collect minimal data, these rights are largely not applicable. If you have concerns, contact us.

7. Contact

For privacy-related questions, contact NexoraOS Ltd at the address provided on our About page.